Cracked screens/Broken LCD screens (Inner Screen) are generally not covered under warranty but, we can replace the screens for a flat fee. Models 1 & 2 ( Two black buttons on the top right corner ) – $59.99. Model 3+ ( One black button on the top right corner ) – $99.99. Please mail to: Hunters Mate/LOWDOWN Attn: Screen Repair 800 River Oaks Trail Mosinee, WI. 54455 Include a short note you would like your cracked screen replaced, including your full name, address, and phone number for return shipping. Please be sure to remove all SD cards from the viewer. Send back in the original box if possible. The box fits perfectly into a USPS Priority Flat Rate Padded Envelope you can get FREE at the Post Office. It is automatically insured and be certain to keep your tracking number! Please send a check made out to Hunters Mate for correct amount above.